Your personal information on go999 is fully protected. This page transparently explains how your data is collected and used.
Keeping every piece of your data secure is one of go999's highest priorities.
Every connection on go999 is secured with 256-bit SSL encryption. Your personal and financial information remains invisible to third parties.
Your data is stored in encrypted databases on go999's servers. Multiple layers of security are active to prevent unauthorized access.
Go999 never sells or shares your personal information with third parties. No data leaves our systems except where legally required.
Go999 collects only the information necessary to provide its services. We never ask for excessive or unnecessary data.
All documents submitted during the identity verification (KYC) process are handled securely and used solely for verification purposes.
You have the right to view, correct, and delete your data on go999. You can exercise these rights at any time by contacting our support team.
By using the go999 platform, you are agreeing to this privacy policy. Please read it carefully in full.
Go999 is one of Bangladesh's most trusted online gaming platforms. We believe that privacy protection is essential to a safe and transparent gaming experience. This privacy policy explains what data we collect, why we collect it, and how we keep it secure.
Any information you provide while registering, logging in, or using any service on the go999 platform is a responsibility we take seriously. We will never misuse your data for commercial gain. go999's privacy policy is built in accordance with international data protection standards.
This policy applies to the go999 website, mobile app, and all other digital services. By using any go999 service, you are considered to have accepted the terms of this privacy policy.
In plain terms: go999 does not own your data — you do. We only use it to deliver the services you need.
Go999 may collect the following types of information from you. Each piece of data is collected for a specific reason, which is clearly outlined below.
| Type of information | Example | Reason for collection |
|---|---|---|
| Identity information | Name, date of birth, gender | Account Verification & KYC |
| Contact information | Mobile number, email | OTP, notifications |
| Financial Information | Mobile banking number | Deposits & Withdrawals |
| Device information | IP address, browser, OS | Security monitoring |
| Gaming Activity | Betting history, login times | Service improvement and Responsible Gaming |
| KYC Documents | NID, passport copy | Identity verification |
Go999 automatically collects certain technical data — such as your browser type, IP address, and time spent on the platform. This information is used primarily to maintain platform security and service quality.
Go999 uses the data it collects solely to provide you with a better experience. The main purposes for which go999 uses your data are listed below.
Go999 never sells your information to advertisers or third parties. Your data is used solely to operate go999's services.
Go999 does not retain your data beyond what is necessary. Your information is generally kept for the duration your account is active and, after closure, for up to 5 years as required by law.
All data stored on go999's servers is kept in encrypted form. Once the retention period expires, data is securely deleted. You may also request early deletion of your personal data at any time.
Active accounts: All relevant data is retained for the duration your account remains active.
Closed accounts: Data may be retained for up to 5 years as required by law.
The go999 website and app use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help go999 remember your preferences.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of some go999 services.
Go999 does not generally share your information with third parties. However, limited data may be shared in the specific circumstances outlined below.
Go999 does not and will not sell your information to advertising companies or data brokers.
Every registered member on go999 has specific rights over their own data. You can exercise these rights at any time.
You can request to know what personal information go999 holds about you.
You may request that incorrect or outdated information be updated.
You can request deletion of your data beyond what is legally required to be retained.
You may request that we stop processing your data for specific purposes.
You can request a personal copy of your own data.
You may object to the use of your data for specific purposes.
How to Exercise Your Rights Email go999's support team: [email protected] — Responses are typically provided within 7 business days.
Go999 is strictly for users aged 18 and above. We never knowingly collect data from or provide services to minors.
Age is verified at registration and confirmed through the KYC process. If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
A note for parents — if you suspect your child is using go999, please contact us immediately.
Go999 uses industry-leading technology to protect your data. Multiple layers of security are in place to ensure no unauthorized party can access your information.
Use a strong password for your account and never share your login credentials with anyone.
Go999 reserves the right to update this privacy policy as needed. For any significant changes, go999 will notify members via email or in-app notification.
Continued use of go999 after any changes will be considered acceptance of the updated Privacy Policy. We recommend visiting this page regularly. The date of the latest update will always be shown at the top of the page.
Notifications: For significant changes, go999 will notify members at least 7 days in advance.
For any questions, concerns, or complaints about our privacy policy, please reach out to go999. Our dedicated privacy team typically responds within 7 business days.
Email:
[email protected]
Support hours:
7 days a week, 24 hours a day
Any complaints regarding go999's privacy policy are taken seriously. Your privacy genuinely matters to us.