Legal Documents

Go999's Terms and Conditions — A Complete Guide for Members

Please read these Terms and Conditions carefully before using the go999 platform. They will give you a clear understanding of your rights and responsibilities.

Last updated: January 1, 2026
Account Rules

Only one account per mobile number is allowed on go999. Register with accurate information and keep your account secure.

Payment Policy

Deposit and withdraw via Mobile Banking, Nagad, Rocket, and Upay. Minimum deposit and withdrawal amounts apply.

Bonus Terms

Each bonus on go999 has its own wagering requirements. Please read the terms carefully before claiming any bonus.

Data Protection

Go999 keeps your personal information secure with SSL encryption and never shares it with third parties.

Responsible Gaming

Go999 promotes responsible gaming. Set your limits and play for fun.

Prohibited Activities

Fraud, multiple accounts, and illegal transactions are strictly prohibited on go999. Rule violations may result in account suspension.

By accessing or using the go999 platform, you are deemed to have accepted these Terms and Conditions. If you disagree with any of the terms, please refrain from using the platform.

01 General Terms

Go999 operates as a trusted and recognized platform in Bangladesh's online gaming sector. The following general terms apply to the use of all go999 services.

The go999 platform is intended solely for Bangladeshi citizens aged 18 and above. Use of go999 by minors is strictly prohibited. By registering on go999, you confirm that you are 18 years of age or older.

Go999's Terms and Conditions are subject to change at any time. Continued use of the platform after any changes will be taken as acceptance of the updated terms. We recommend checking this page regularly.

Please note: Using go999 constitutes automatic acceptance of these Terms and Conditions. If you have any questions, please reach out to our support team.

02 Registration & Account Policy

A valid Bangladeshi mobile number is required to register on go999. Each person may only hold one account. If multiple accounts are found under the same individual, go999 reserves the right to close them and forfeit any associated balance.

You must provide your correct name, mobile number, and date of birth at registration. go999 may request identity verification (KYC) at any time, which may require you to submit a national ID or other valid identification document.

  • Maximum one go999 account per mobile number
  • Providing accurate and truthful information at registration is mandatory
  • Keeping your account password confidential is your responsibility
  • Sharing or selling your account to another person is prohibited
  • Accounts that fail to respond to KYC requests may be temporarily suspended
  • Registration is strictly prohibited for individuals under 18 years of age

03 Deposit & Payment Policy

Deposits on go999 can be made via Mobile Banking, Nagad, Rocket, and Upay. All deposits are processed in BDT and are typically credited to your go999 account instantly.

Payment Methods Minimum Deposit Maximum Deposit Processing Time
Mobile Banking 500 BDT 50,000 BDT Instant
Nagad 500 BDT 50,000 BDT Instant
Rocket 500 BDT 30,000 BDT Instant
Upay 500 BDT 30,000 BDT Instant

Accurate transaction details must be provided when making a deposit. go999 will not be held responsible for any failed transactions caused by incorrect information. go999 reserves the right to review any suspicious deposits.

Depositing to go999 from another person's mobile banking account is prohibited. Only use payment accounts registered in your own name.

04 Withdrawal Policy

Your account must be fully verified before you can withdraw from go999. Withdrawals are typically processed within 24 hours, though some cases may take longer.

Withdrawals must be made to the same payment method used for the original deposit. go999 may require identity verification during the withdrawal process.

  • Minimum withdrawal amount: 500 BDT
  • Maximum daily withdrawal: 100,000 BDT
  • Withdrawals to your own payment account only
  • Withdrawals may be held if wagering requirements for a bonus have not been met
  • Large withdrawals may be delayed without completed KYC verification

Tips: Complete KYC verification on your go999 account in advance to ensure faster withdrawals.

05 Bonus & Promotion Terms

Go999 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, and withdrawals will not be permitted until those conditions are met.

General bonus terms: Most bonuses carry a wagering requirement, meaning you must wager a specified multiple of the bonus amount before cashing out. Bonus terms for each offer are outlined individually on go999.

Bonus Type Wagering Duration Special Conditions
Welcome Bonus ×20 30 days New members only
Deposit Bonus ×15 14 days Under applicable terms
Referral Bonus ×10 7 days On referred member's deposit
Festival Bonus ×25 During the festival period Within a specified period

Go999 reserves the right to suspend accounts and forfeit all bonuses in cases of bonus abuse or fraudulent bonus claims.

06 Gaming Rules

All games on go999 are governed by set rules. Each game has its own RTP (Return to Player) and payout structure, which can be viewed within the game.

If a game is interrupted due to a technical issue, go999 will attempt to void the round and refund the bet. However, go999 reserves the right to cancel any payouts resulting from system errors that produce unreasonable wins.

  • All games are operated in accordance with fair play policy
  • Game outcomes are determined by a Random Number Generator (RNG)
  • go999's decision is final in the event of a technical error
  • If you notice any error in a game, please contact support immediately

07 Prohibited Activities

The following activities are strictly prohibited on the go999 platform. Violations will result in permanent account closure and all funds held may be forfeited.

Any attempt to commit fraud, hacking, or system manipulation on go999 may result in legal action.

  • Creating multiple accounts under the same identity
  • Opening an account using another person's identity
  • Use of bots or automated software
  • Artificial transactions for bonus abuse
  • Attempting to hack or manipulate the game system
  • Money laundering or illegal fund transfers
  • Misconduct or threats directed at go999 staff

08 Account Suspension & Closure

Go999 may temporarily suspend or permanently close accounts under the following circumstances. Members may also request account closure at any time.

Members should withdraw their balance before closing their account. Any legitimate balance will be returned by go999, however bonus balances will be forfeited.

Closed by go999: Accounts may be suspended for rule violations, fraud, or KYC failure.

Closed by member: You can contact support at any time to request closure of your account.

09 Responsible Gaming Policy

Go999 believes gaming should be a source of enjoyment, not a burden. That's why go999 actively promotes responsible gaming. We want every member to play in good spirits and within their own limits.

You can set daily, weekly, or monthly deposit limits in your go999 account settings. A Self-Exclusion option is also available if you need to take a break from gaming for a set period.

  • Deposit Limits: Set daily, weekly, or monthly limits
  • Self-Exclusion: Take a gaming break from 7 days up to 6 months
  • Reality Check: Receive periodic reminders of your gaming session time
  • Loss Limit: Automatic pause when losses exceed a set amount

Gaming addiction is a real issue. If you feel that gaming is having a negative impact on your life, please Responsible Gaming Visit the page and get help.

10 Privacy Policy

Go999 takes the privacy of your personal information seriously. Details collected at registration are used solely to provide go999 services. For more information, please see our Privacy Policy Visit the page.

  • All data is protected with SSL encryption
  • Your information is never shared with third parties
  • Information may be disclosed to authorities when required by law
  • You have the right to request deletion of your data

11 Limitation of Liability

Go999 always strives to deliver a seamless and reliable service. However, service interruptions may occasionally occur due to internet connectivity issues, server maintenance, or third-party technical failures.

Go999 is not liable for the following:

  • Losses due to the user's internet connection issues
  • Third-party payment system errors
  • Losses resulting from unauthorized account access (where a password has been shared)
  • Game interruptions caused by unexpected technical outages

12 Rule Changes & Updates

Go999 reserves the right to update these Terms and Conditions at any time. Any changes will be reflected with a revised date on this page, and members will be notified of significant updates.

Continued use of go999 after any changes takes effect constitutes automatic acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

Contact: If you have any questions about these Terms and Conditions, please contact our 24/7 support team. Email: [email protected]

Join go999 — enjoy a safe and trusted gaming experience

Over 500,000 members are already with go999. Register today and claim your welcome bonus.

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